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WorldOfBoon

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Downtime

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Re: Downtime

Post by Beldrama on Sat Oct 13, 2012 1:01 pm

Yeah we should turn off the server until we get the perms back. Else there is not much point. If they restore everything it may be a rollback anyhow.
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Re: Downtime

Post by CabCraft on Sat Oct 13, 2012 6:11 pm

We are getting out of disk space errors again!
I have reopened the support ticket again. Hope they take a look for real this time.

I think we're extremely lucky if they have a backup, as reading in their FAQ they have a question if they have backups, and they kind of don't answer at all.

Turning off the server without it coming back by itself is apparently not so easy, but I've tried again.

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Re: Downtime

Post by Beldrama on Sat Oct 13, 2012 6:42 pm

Yeah we probably need to mention that as well in the ticket... Ugh, got a feeling they are lazy.
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Re: Downtime

Post by CabCraft on Sat Oct 13, 2012 8:15 pm

Yay, they have replied, but have not mentioned what they have done, just something like "try to restart the server now". Well, that's what I have done. Also we're running the new 1.3.2 RB just for the heck of it. It is worth letting it sit there for a day to make sure that they have fixed it this time, cause in every crash we lose data.

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Re: Downtime

Post by Beldrama on Sat Oct 13, 2012 8:18 pm

Did they restore the lost data?
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Re: Downtime

Post by Dragon_Gold on Sat Oct 13, 2012 8:24 pm

It looks like we need more donators so that we can get a better hosting plan right?
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Re: Downtime

Post by CabCraft on Sat Oct 13, 2012 8:31 pm

Nope... I'm restoring the version we have right now. Should be up in a few minutes.

But there really is no use being online right now, unfortunately. We do have to keep thes server on to see if it crashes anymore though, since the host isn't telling us what they are doing to fix the problem, just that we should "try again now".

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Re: Downtime

Post by Dragon_Gold on Sat Oct 13, 2012 8:33 pm

Yea i think this will work i trust you cab
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Re: Downtime

Post by CabCraft on Sat Oct 13, 2012 8:37 pm

IT's mainly DaddyCheese who needs to stop eating their cheese and make sure it doesn't crash! Smile
When we know it doesn't crash on us again, we can move forward.

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Re: Downtime

Post by CabCraft on Sat Oct 13, 2012 9:00 pm

We are up again, BUT JUST FOR TESTING! Please don't do anything too valuable, cause we don't know if we'll crash again or not. If we see a day of "not crashing", then it's time to start restoring stuff.

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Re: Downtime

Post by Beldrama on Sat Oct 13, 2012 9:19 pm

I think they are just saying some random things to buy themselves time. They give you a crappy answer instead so that they can go to the next ticket on their list. "Can you confirm that your server is online?". It would probably just take them 5 seconds to check that."Try again now" they probably didn't even do anything. Saying they fixed stuff whilst the same problem still remain.
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Re: Downtime

Post by Dragon_Gold on Sat Oct 13, 2012 11:15 pm

Hey beld the chainmail thing isnt working. Just confirming my test
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Re: Downtime

Post by CabCraft on Sun Oct 14, 2012 5:49 am

Beldrama wrote:I think they are just saying some random things to buy themselves time. They give you a crappy answer instead so that they can go to the next ticket on their list. "Can you confirm that your server is online?". It would probably just take them 5 seconds to check that."Try again now" they probably didn't even do anything. Saying they fixed stuff whilst the same problem still remain.

Yes, this is likely exactly what they are doing.

The server has now been up for 8 hours, but it was that yesterday too so let's see if it can stand 8 hours more. Also, npc-profiles.yml is empty, but we do have the quests...!

Bukkit seems to clear a bunch of random files when it runs out of disk space. It tries to save the files it has in memory, but when it can't write them to disk it just goes "oh well I couldn't write it so it must be empty now. Saving empty files. Enjoy!"

Many of you should have your permissions back now. Huzzah!

Anyway I have to repeat: Don't start any big projects. If we crash again, you'll (probably) lose most things you do right now. The world itself seems to survive the crashes, which is good.

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Re: Downtime

Post by Loathsome on Sun Oct 14, 2012 1:00 pm

Oh mah lord
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Re: Downtime

Post by Beldrama on Sun Oct 14, 2012 1:35 pm

Would be such a shame if we had to change host. :/
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Re: Downtime

Post by CabCraft on Sun Oct 14, 2012 1:47 pm

The good news is we are up and running still without errors.

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Re: Downtime

Post by Beldrama on Sun Oct 14, 2012 1:51 pm

Ok. We should probably remind them about restoring our lost data. Incase they "forgot". they never mentioned that they were not able to do it.
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Re: Downtime

Post by CabCraft on Sun Oct 14, 2012 2:34 pm

Alright, now they have two tickets mentioning it.

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Re: Downtime

Post by patrickdemooij on Sun Oct 14, 2012 3:11 pm

I cant use global chat and commands, and my name is black.
what's the problem?

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Re: Downtime

Post by Jo5sh on Sun Oct 14, 2012 6:45 pm

Don't start big projects? So the 1:1 model of the United States I just finished might be messed up?

All jokes aside. I hope this is fixed soon Smile

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Re: Downtime

Post by ninjascorpion on Sun Oct 14, 2012 6:57 pm

patrickdemooij wrote:I cant use global chat and commands, and my name is black.
what's the problem?

Arrow Well, my name is gray. Town spawn travel is disabled, /home was reset to the /warp tutorial, /warp doesnt work, /msg doesnt work, the texture pack doesnt want to download...
My list is incomplete. Arrow
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Re: Downtime

Post by ninjascorpion on Sun Oct 14, 2012 6:58 pm

Will our exp be returned?

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Re: Downtime

Post by zzman1235 on Mon Oct 15, 2012 1:10 am

Umm speaking of loosing things, everyone went back to the base amount of 1.5k, (also i need to get my vip server thing back, im still a newbie)

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Re: Downtime

Post by patrickdemooij on Mon Oct 15, 2012 3:07 pm

Can someone help me with solving the gray name thing.
because I am stuck in riften because I cant use warps or commands
and I cant talk global

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Re: Downtime

Post by Beldrama on Mon Oct 15, 2012 4:59 pm

Permissions says, you are a member, patrick.
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Re: Downtime

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